{"id":738,"date":"2025-07-08T13:27:30","date_gmt":"2025-07-08T10:27:30","guid":{"rendered":"https:\/\/vismotorsport.gr\/frequently-asked-questions-faq\/"},"modified":"2026-01-19T10:17:34","modified_gmt":"2026-01-19T08:17:34","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/vismotorsport.gr\/en\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre the products original VIS Motorsport parts?<\/span><\/div>

Yes. All our products come directly from VIS Motorsport Europe and are 100% genuine. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the difference between Stage 1, 2 and 3?<\/span><\/div>

Each stage is designed for a specific purpose.

Stage 1 is ideal for stock vehicles with a basic software tune.
Stage 2 is designed for hybrid turbos.
Stage 3 (available only for EA113) is for big turbo setups requiring maximum fuel pressure.
On each product page, there is a dropdown menu to select the correct Stage for your engine.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre the products shipped from Europe?<\/span><\/div>

Yes. All orders are shipped from our warehouse within the European Union, so there are no customs fees or delays for EU countries.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you accept international orders?<\/span><\/div>

Yes, we ship across the EU. Payment is processed through secure methods such as Viva Wallet, Google Pay, PayPal, Klarna, or credit \/ debit card. For B2B customers, bank transfer is also available.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo the products come with a warranty?<\/span><\/div>

Yes. Yes, all products are covered by VIS Motorsport\u2019s limited manufacturer warranty. Improper installation or use voids the warranty. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you offer installation service or a workshop?<\/span><\/div>

No, we do not offer installation. We strongly recommend that all components be installed by a qualified mechanic experienced in high-pressure fuel systems. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhich high-pressure pump is correct for my EA113 engine? <\/span><\/div>

he correct choice depends on the level of tuning (Stage) and how you use your vehicle. At VIS Motorsport, we\u2019ve organized the options to make it simple:
Stage 1: If you have light tuning (e.g. remap, intake, exhaust), the Stage 1 kit is sufficient.
Stage 2: If your vehicle has more demanding setups (e.g. turbo upgrade, larger injectors), the Stage 2 kit is what you need.
Stage 3 \u2013 Complete Pump: For full custom builds or race applications with high fuel demands (e.g. 650+ hp), the full Stage 3 pump is the ideal solution.
\u27a1\ufe0f On every product page, you\u2019ll find a Stage dropdown for EA113 to select accurately. If in doubt, contact us with your setup details and we\u2019ll guide you accordingly. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I choose the right pump for my EA888 Gen 2?<\/span><\/div>

The EA888 Gen 2 series supports Stage 1 and Stage 2 upgrades depending on the tuning level:
Stage 1 \u2192 Suitable for mildly tuned vehicles (ECU Stage 1\/2 tune, light modifications).
Stage 2 \u2192 For setups with increased turbo pressure or big turbo upgrades, larger injectors, etc.
\u27a1\ufe0f Easily select the appropriate Stage from the relevant dropdown on the product page.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat about EA888 Gen 3 (MQB platform)?<\/span><\/div>

We recommend Stage 1 or 2 depending on your power goals. You can select your engine type in the product options. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIs there a Stage 3 for Gen 2 or Gen 3?<\/span><\/div>

No. For EA888 Gen 2 and Gen 3, only Stage 1 and 2 are available. Stage 3 is only available for EA113. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you support EA839 products?<\/span><\/div>

Yes. VIS Motorsport has developed solutions for the EA839 engine, found in models such as:
Audi S4\/S5 B9 (3.0 TFSI)
Audi RS4\/RS5 B9
Porsche Macan \/ Panamera \/ Cayenne with V6 TFSI
VW Touareg 2.9\u20133.0 V6
\u27a1\ufe0f The fuel pumps for EA839 are specifically designed to meet the pressure and flow demands of these engines, whether in factory form or upgraded setups. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow can I check if I have this engine?<\/span><\/div>

You can verify it via the VIN (Vehicle Identification Number) or the vehicle\u2019s service booklet. Alternatively, our team can assist you if you provide the exact vehicle model and year of production. 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